“New tools and approaches are changing the game from always looking backward through the rear-view mirror to giving everyday tea professionals a new crystal ball that allows us to look around the corner and predict what’s coming,” observes Liam Brody, the new Committee on Sustainability Assessment CEO. Brody explains COSA’s role in intelligence-gathering and developing strategic tools that advance sustainable practices with “sound business” underpinnings. He also shares his vision of how artificial intelligence will revolutionize and influence consumer behavior and perception of sustainable practices.

Listen to the interview here